Best Auto Repair, Aurora

25 Illinois Rte 59 Aurora
IL 60504

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630-355-5440
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CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Quote reviewiconDependable Auto Shop
Car & Truck Care, near Aurora, IL

Jon and his crew are always professional and friendly. They also are HONEST, they tell you what is wrong, what needs to be fixed, and do not try to "sell" you more than is needed, that alone is priceless!

Quote reviewiconHighly Recommended
Electrical Services, near Aurora, IL

Cress Creek Automotive did a first rate job on my daughters car. I highly recommend them. They help you and do not try to sell you unnecessary services. They stand behind their work! Great company.

Quote reviewiconLocal Mechanics
Brakes, near Aurora, IL

Great guys fast and fair. Always take great care of me and my family. Highly recommended!

Partners

ASE (Automotive Service Excellence)
NAPA
ASE Master Technician
ALL-DATA
Car Care Aware
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